Switching it Up

Need to change your ride? We make it easy to get into something new based on vehicle, plan, and payment.

Roam allows for vehicle changes when requested. Don't like your current vehicle? Our team can let you know what options are available with your plan.

Swaps requested by the Roam team or swaps required due to maintenance will not be of any cost to the driver.  

Plan Type

Swap Eligibility

Additional Fees

Daily Plan	Vehicle class upgrades are at no extra cost, vehicle downgrades are subject to additional fees	$250+HST for downgrading
Long Term Plan	1 swap every 30 days at the time of renewal	$250+hst for swapping before end of 30 day cycle

How are payments adjusted when the vehicle changes?

Our billing team ensures that your rate is adjusted if needed.
You will receive a swap agreement and confirmation email from our team to make sure your paperwork reflects your new changes. 

How to prepare for your swap:

Remove any personal belongings

Fill the gas tank back up to the original level it was at on the day of activation (ask our team if you're unsure).

Ensure that the exterior is clean for the team to view any scratches or damages on the outside of the car

Ensure the interior is clean for the team to view any scratches or damages and avoid any deep cleaning fees

Empty all items that can be discarded before hand
 

Does my mileage carry over?

Yes! Once you have swapped vehicles, our billing team is able to provide the mileage used and remaining after your inspection is completed.

Please note this may take up to 1 day to process.