1. Roam Support Center
  2. Payments, Deposits, & Billing Explained

Using the 407 or Toll Highways With Roam

Do you find yourself taking the toll routes frequently? Read more below to see how we accommodate for tolls!

We understand that our subscribers are people on the go! From work, to school, your Saturday night plans and more, sometimes you have to get there FAST. If you frequent taking tolls routes, Roam is more than happy to assist you!

How it works

If you use the highway 407 ETR, the charge will go to us automatically. Roam does not cover tolls fees, once we receive the charge we will send you the invoice.

Can I use my own transponder?

You are unable to have the transponder registered to the vehicle, however putting the transponder in your vehicle will still let you have the toll bill sent to you for payment!

What if I don't have my own transponder?

No worries! At this time transponders to not come included with our vehicles, however our billing team does take care of the fee and bills the amount back directly to you once the toll is made aware of!

Is There an Administrative Cost?

It's a $25 processing fee for each 407 billing statement. If your total toll usage for the period is under $25 we will charge $2 per trip.

What if I paid for the fees but I'm still charged?

No problem! Just let us know and provide the invoice showing the date and time when the highway toll was used and the charge indicated and we can forward it to our team omit that.

Can I purchase a Transponder from Roam?

You have the option to avoid the admin fee's by adding a transponder to your subscription through Roam for $25/ month. Once added to your plan, Roam will provide you with a transponder that you can put in your Roam vehicle.