1. Roam Support Center
  2. Emergency Roadside Assistance & Damages

Flat Tires or Rim Damage

Experiencing difficulties with a sudden flat tire?

 
Your safety is our priority, here are the next steps to tackle your flat tire:
  1. Call roadside assistance to get immediate service and continue driving! The number specific to your vehicle brand can be found at the end of this page or by clicking here!
    **The original tire will need to be inspected and kept during this process**

  2. Fill out the roam incident report form and ensure to take detailed photos of the tire and vehicle.

  3. After our team has reached out to you to determine the best possible solution, we will let you know if there are any expenses or coverages available for you!
    **If a replacement tire is required, the subscriber is responsible for the cost**

Replacing tires without notice/consent is prohibited as per the subscription agreement. If the tire(s) cannot be repaired.

24/7 Roadside Assistance

Roadside assistance covers you for flat tires, drained batteries, key lockouts, or any other services that require towing. It's easy to connect with roadside support, all you need to do is call one of the numbers below. Have your VIN and vehicle information ready (located in your glove box or your Roam Dashboard) before you call! If this is not accessible to you please call our support line (647) 966-8691.

  • Audi 1-800-411-9988

  • BMW 1-800-267-8269

  • Honda 1-800-465-7587

  • Hyundai 1-800-268-9958

  • Jeep 1-800-363-4869

  • Kia 1-866-444-5421

  • Lexus 1-800-265-3987

  • Mazda 1-877-756-2932

  • Mitsubishi 1-888-648-7820

  • Nissan 1-800-267-5936

  • Polestar 1-800-806-2507

  • Tesla 1-877-798-3752

  • Toyota 1-888-869-6828

  • Volkswagen 1-800-411-6688