No-shows & Un-scheduled Cancellations: What to Know

Are there fees for no-shows or late cancellations?

For the best experience, Roam does not have any fees or penalties related to:

  • express processing requests.

  • plan changes

  • vehicle changes

Your security deposit is not used to pay any of the above. In the instance of of a no show, late cancellation, or reschedule, Roam will ensure the best service by attempting to rebook your vehicle pickup to a date that works best for your.

 

If you require a special exception around your pickup, please contact us by chatting with our team online, or calling us directly at (647) 360-9640.