Are there fees for no-shows or late cancellations?
For the best experience, Roam does not have any fees or penalties related to:
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express processing requests.
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plan changes
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vehicle changes
Your security deposit is not used to pay any of the above. In the instance of of a no show, late cancellation, or reschedule, Roam will ensure the best service by attempting to rebook your vehicle pickup to a date that works best for your.
If you require a special exception around your pickup, please contact us by chatting with our team online, or calling us directly at (647) 360-9640.